Last updated 2 August 2026
Short, because there isn't much to say. If anything here is unclear, email me and I'll answer it myself.
Citebait is run by Richard Dynas, a sole trader in New York State. There is no company behind it and no support team — emails come to me and I answer them.
Richard Dynas, Citebait
PO Box 1476, Hamburg, NY 14075
support@citebait.com
Two things, and only when you give them to me:
Payments are handled entirely by Stripe. Card details never reach this site and I never see them.
Citebait publishes industry rankings — for example, how visible the managed IT providers in a region are to AI engines. Those pages are built from checks Citebait runs on its own initiative against publicly available websites, using the same public information any search engine reads. They are never built from a scan someone submitted about their own site.
Every ranking page states when it was run, how many companies were checked, which engines were asked, and the exact questions used. A ranking without its method is an opinion wearing a number.
If your company appears and you would rather it did not, email me and it comes off the same day. No form, no reason needed, and it will not reappear.
Policy updated 2 August 2026. Scans submitted before that date were made under an earlier promise that nothing submitted would ever be published, and that still holds for them — a policy change applies to what comes after it, not to people who already trusted the old wording.
Citebait counts page views so it knows whether anyone is arriving. It records the page, the country your network resolves to, where you arrived from, and whether you were on a phone.
It does not set a cookie, fingerprint your device, or give you an identifier that persists. Your full IP address is never stored — a shortened form is hashed with a salt that changes daily, purely so two page views in one day can be counted as one person. Tomorrow those hashes no longer match, so the data ages into plain counts rather than a history of anyone. Query strings aren't stored at all, which is where personal data usually leaks into analytics.
Email me and I'll delete your scans and your address, usually the same day. You don't need to give a reason and it won't be argued with.
You'll get a report when you run a scan, because that's what you asked for. If I've emailed you cold, every one of those messages carries a one-click unsubscribe link that works permanently — click it and you will never hear from me again. Replying “no thanks” does the same thing.
Nobody can guarantee an AI citation, and I won't pretend otherwise. Answer engines decide what to cite using signals no vendor controls. What you're buying is a measurement of where you stand today and the specific, known changes that make a page more likely to be quoted. If someone promises you guaranteed placement in AI answers, they're selling you something that doesn't exist.
Changes typically take four to eight weeks to show up, because engines have to re-crawl before they can quote you. Sometimes they don't move at all. When that happens I'll tell you so directly.
If the product didn't do what this page says it does, you get your money back. Email me within 30 days and say so. No form and no argument.
What I can't refund is an outcome nobody controls — if the kit was delivered as described and you published it, but an engine still hasn't cited you, that's the risk stated above rather than a fault in what you bought. If the kit was wrong, broken, or plainly not about your business, that's a fault and it gets refunded.
The scan reports what the engines actually answered at the moment it ran. Answers change between runs — that's the nature of the thing being measured, not a defect. Where a number can't be measured, this site leaves it out rather than estimating it.
If it changes materially, the date at the top changes with it. Continuing to use the site after that means you're fine with the new version.